pirondevAI that takes action
AI agentsthat get work done
An agent understands a request written in plain words, goes to your CRM, knowledge base or accounting system and takes the action. Every step is logged, and important decisions stay with a person.
Agent or chatbot
A chatbot answers. An agent also acts
- Creates and updates records
A customer writes: “move my delivery to Friday”. The agent finds the order, checks available slots and changes the date in the system.
- Pulls data from several places
Stock levels, payment status, contact history. The agent queries the right systems itself and gives one clear answer.
- Follows your rules
You decide what the agent does on its own and what needs a staff member's approval. It does not step outside those limits.
What agents can do
Jobs you can hand to an agent today
- Take orders and bookings from chat or email
- Answer questions about order or request status
- Fill in CRM records from customer conversations
- Prepare documents and invoices from templates
- Reconcile data between systems and flag mismatches
- Help staff search, calculate and draft
Our experience
We run agents in our own product
ChatBot Builder, our own service, can call external APIs and tools. Building it taught us the main lesson: how to give AI access to systems without losing control.
How we build an agent
Autonomy is earned step by step
- 01
Map the process
How a person does the job today: which systems they open, which decisions they make, where mistakes happen.
- 02
Choose the tools
We decide which systems the agent can reach and with what rights. Anything it only needs to read stays read-only.
- 03
Build and test
We run the agent on real examples from your work, including the awkward and unusual cases.
- 04
Launch with supervision
At first the agent only proposes actions and a person approves them. Once accuracy is good enough, it gets more freedom.
- 05
Monitor and grow
The log shows what the agent did and why. We use it to find mistakes and add new tasks.
Cost
What the price of an agent depends on
We start with a single process, so the first version costs much less than full automation. The price depends on:
- How many systems we connect and whether they have APIs
- How many different scenarios the agent must handle
- Which steps need a person's approval
- A cloud model or your own on your server
Questions
What people ask about AI agents
Will the agent make a mess of our systems?
Its rights are limited: it does only what is allowed, and risky actions wait for a staff member's approval. Every step goes into a log, so any action can be checked and reversed.
What do you need from us to start?
A plain description of the process, examples of real requests or tasks, and access to a test copy of your systems if you have one. We prepare the rest.
Can the agent work with 1C or Bitrix24?
Yes, as long as the system has an API or another way to exchange data. 1C and Bitrix24 both do. We check this in the first stage, before development.
Why an agent rather than a simple script?
A script works while data always arrives in the same shape. An agent understands free text: an email, a messenger message, a call transcript. Where the format is strict, we will suggest a plain script ourselves.
How much does an AI agent cost?
It depends on the number of scenarios and systems. We start with one process, measure how much time the agent saves, and only then expand.
We use your contact only to reply to the request and never share it. You will hear back from the engineer who makes the architecture calls on your project, not from a sales manager. Tax ID (UNP) 194032002.